The files will be retained for 25 months after your Adobe Creative Cloud subscription ends.

How long will my online files be retained?.

You can, however, download your files ahead of time and work on them locally if you plan to travel to these locations.

Can I use this software in China or Russia?Īdobe Creative Cloud is not available for use in China, Russia and any other country where usage is restricted by local laws.

Can students in Temple Rome and Temple Japan participate?.

► If you are withdrawing and will no longer be a student, your license terminates immediately.īefore your Temple Creative Cloud account expires, make sure to save your files locally on your computer ► If you are graduating, you can extend your Creative Cloud account for one year from your date of graduation, for a nominal fee.

What happens if I leave the university?.

See the section above on Renewing Your Subscription Each Semester.

Do I need to renew my Temple Adobe license?.

► Online chat: You must be logged in with your current Temple Adobe account using your AcessNet to get support via chat.įor further information on cancelling your current Adobe Creative Cloud subscription, visit the Adobe Support site on this topic. To request your refund, you will need to identify yourself as a current Temple student that is covered under the Temple University Student contract. Yes, you can request a pro-rated refund from Adobe via phone or online chat.

I already purchased Creative Cloud through Adobe.

When you are finished, click the blue circle icon on the upper-right portion of the screen and select Sign Out.

Drag and drop the file you want to upload to the Your Work screen.

Then click the blue circle icon on the upper-right portion of the screen and select Sign Out.

When you are finished, return to the previous screen.

The file will then appear in the Downloads folder on your computer. Then on the upper-right portion of the screen, click the three horizontal dots (

In the Your Work screen, click a file you want to download.

When prompted, log in with your AccessNet username and password.

DO NOT click Continue with Google/Facebook/Apple.

Enter your email address and click Continue.

When you are finished, you can then upload them back to the Adobe site. To access your Adobe Creative Cloud files in Temple's computer labs, you will need to download them to your computer.

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